Patterson-Kelley, LLC and all of its affiliated entities (hereafter, “Patterson-Kelley” or “We”) are committed to protecting and respecting your privacy.
Information Patterson-Kelley Collects From You
Patterson-Kelley will collect and process the following data about you:
- Information you give Patterson-Kelley. This is information about you that you give Patterson-Kelley by filling in forms on the company’s websites or by corresponding with Patterson-Kelley by phone, e-mail or otherwise. The information you give Patterson-Kelley may include your name, address, e-mail address and phone number, and financial information.
- Information Patterson-Kelley collects about you. With regard to each of your visits to Patterson-Kelley’s website we will automatically collect the following information:
- technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
- information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed; page response times, download errors, duration of page visits, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page and any phone number used to call Patterson-Kelley.
- Information Patterson-Kelley receives from other sources. This is information Patterson-Kelley receives about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data if we intend to share those data internally and combine it with data collected on this site. We will also have told you for what purpose we will share and combine your data. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers and search information providers). We will notify you when we receive information about you from them and the purposes for which we intend to use that information.
More detailed information on cookies can be found at www.allaboutcookies.org.
The Legal Basis For Processing Your Personal Data
In order to comply with applicable data protection laws, Patterson-Kelley is required to set out the legal basis for the processing of your Personal Data. In accordance with the purposes for which we collect and use your Personal Data, as set out above, the legal basis for processing your Personal Data will typically be one of the following:
- Patterson-Kelley’s or its third parties’ legitimate business interests (for example, in maintaining and promoting Patterson-Kelley’s business by providing customers with feedback opportunities or other instances where we have carried out a legitimate interests assessment and have established an existing legitimate interest);
- the performance of a contract that Patterson-Kelley has in place with you;
- your consent where appropriate;
- to protect your vital interests; or
- compliance with Patterson-Kelley’s legal obligations.
Uses Made of The Information
Patterson-Kelley uses information held about you in the following ways:
Information you give to Patterson-Kelley:
Patterson-Kelley will use this information:
- to carry out its obligations arising from any contracts entered into between you and Patterson-Kelley and to provide you with the information, products and services that you request from us;
- to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
- to notify you about changes to our service;
- to ensure that content from our site is presented in the most effective manner for you and for your computer.
Information we collect about you:
Patterson-Kelley will use this information:
- to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
- as part of our efforts to keep our site safe and secure;
Information we receive from other sources.
Patterson-Kelley will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).
Disclosure of your Information
You agree that Patterson-Kelley has the right to share your personal information with:
- Selected third parties including:
- business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you;
- analytics and search engine providers that assist Patterson-Kelley in the improvement and optimization of its site;
Patterson-Kelley will disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.
- If all or some of Patterson-Kelley’s assets are acquired by a third party, in which case personal data held by us about our customers and employees will be one of the transferred assets.
Where we store your personal data
The data that Patterson-Kelley collects from you is stored on our servers which may be in multiple jurisdictions. It will be processed by staff that work for Patterson-Kelley or on its behalf. This includes staff engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services. Your personal data may be transferred within or outside the European Economic Area. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with applicable law and this privacy notice.
Unfortunately, the transmission of information via the internet is not completely secure. Although Patterson-Kelley will do it’s best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
Patterson-Kelley will keep your personal data for as long as we need it, or as otherwise prescribed by law, for the purposes set out above, and so this period will vary depending on your interactions with us. For example, where you have contracted with Patterson-Kelley, we will keep a record of your payment for the period necessary for invoicing, tax and warranty purposes. We may also keep a record of correspondence with you (for example if you have made a complaint about our products or services) for as long as it is necessary to protect Patterson-Kelley from a legal claim. Our data retention policy further describes our retention practices. Please note that where you unsubscribe from our marketing communications, we will keep a record of your email address to ensure we do not send you marketing emails in the future.
Where applicable law applies, you have the right to ask Patterson-Kelley not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.
Patterson-Kelley’s site may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Social Media Features
Patterson-Kelley’s site may also include social media or lead generation features, such as Facebook or Twitter buttons and widgets, such as the share this button. These features may collect your IP address, which page you are visiting on our site and may set a cookie to enable the feature to function properly. Social media and lead generation features and widgets may be hosted by a third party and your interactions with these features and widgets are governed by the privacy notice of the company providing it.
Our site is directed at an adult audience and we do not knowingly collect information from or about children.
Data Subject Rights
Data subjects in the EEA and other jurisdictions may have rights in relation to their personal data which include:
- Right to rectification. Data subjects may request that we rectify any inaccurate or incomplete personal data.
- Right to withdraw consent. Data subjects may at any time withdraw their consent to the processing of their personal data carried out by Patterson-Kelley on the basis of their previous consent. Such withdrawal will not affect the lawfulness of processing based on such previous consent.
- Right to make a subject access request (SAR). Data subjects may request in writing copies of their personal data. However, compliance with such requests is subject to certain limitations and exemptions and the rights of other individuals. Each request should make clear that a SAR is being made. You may also be required to submit a proof of your identity and any payment permitted by law, where applicable. A copy of the policy can be found here.
- Right to object to processing including automated processing and profiling. We do not make automated decisions about data subjects. However, we may rely on information provided by third parties such as credit reference agencies which may score data subjects on the basis of automated decisions. Profiling may be carried out for business administration purposes, such as monitoring trends in user visits of our website and in order to deliver relevant ads to users’ devices. We will comply with valid objection requests unless we have a compelling overriding legitimate ground for the continuation of our processing or we have another lawful reason to refuse such request. We will comply with each valid opt-out request in relation to marketing communications.
- Right to erasure. Data subjects may request that we erase their personal data. We will comply, unless there is a lawful reason for not doing so. For example, there may be an overriding legitimate ground for keeping the personal data, such as, our business record retention obligations that we have to comply with. A copy of the policy can be found here.
- Restriction. Data subjects may request that we restrict our processing of their personal data in various circumstances. We will comply, unless there is a lawful reason for not doing so, such as, a legal obligation to continue processing your personal data in a certain way.
- Right to data portability. In certain circumstances, data subjects may request the controller to provide a copy of their personal data in a structured, commonly used and machine-readable format and have it transferred to another provider of the same or similar services. We do not consider that this right applies to our Services. However, to the extent it does, we will comply with such transfer request. Please note that a transfer to another provider does not imply erasure of the data subject’s personal data which may still be retained for legitimate and lawful purposes.
- Right to lodge a complaint with the supervisory authority. We suggest that data subjects contact Patterson-Kelley about any questions or complaints in relation to how we process their personal data. However, each data subject has the right to contact the relevant supervisory authority directly.
Changes to our privacy notice
Any changes Patterson-Kelley makes to this privacy notice in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy notice.
Questions, comments and requests regarding this privacy notice are welcomed and should be addressed to firstname.lastname@example.org.